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Please place all orders on or before December 14 for standard shipping in the U.S. to make sure your art arrives in time for the Holidays!

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Frequently Asked Questions

 

What is your shipping Policy?

Prints are shipped within 7 days of receipt of order.  You'll receive tracking information via email as soon as soon your print is shipped. The shipping price you see at checkout will be calculated based on weight, quantity and size.

What is your Policy on Returns/Exchanges/Refunds? 

We want you to love your print!  We are committed to quality products and your satisfaction is 100% guaranteed. If for any reason you are not completely satisfied with your purchase, you may return it within 14 days and receive a full refund or replacement.  If the item is damaged, please send digital photos of the item and the original packaging.  Shipping charges will not be refunded.  Please call (512) 203-9565 or email me at deena@deenaodaniel.com with any concerns prior to returning your print.  We will work out the best way to keep you completely satisfied.

Address for returns:

10507 Spring Valley Road

Austin, TX 78737

How can I keep up with your new work?

Visit this web site often, and check your email for updates.  New work is always being added, and comments and questions are always welcome.  You can also check my Facebook page at www.facebook.com/DeenaODanielFineArt/.  

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

We want you to love your print! We are committed to quality products and your satisfaction is 100% guaranteed. If for any reason you are not completely satisfied with your purchase, you may return it within 14 days and receive a full refund or replacement. If the item is damaged, please send digital photos of the item and the original packaging. Shipping charges will not be refunded. Please call (512) 203-9565 or email me at deena@deenaodaniel.com with any concerns prior to returning your print. We will work out the best way to keep you completely satisfied. Address for returns: 10507 Spring Valley Road Austin, TX 78737

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Printers must deliver high resolution and detail, and all media and ink used must meet the archival standard for their respective category of product. Under almost all circumstances, the ink used must be from the original equipment manufacturer and not a third-party (i.e. if the printer uses an Epson printer, they should be using Epson ink which has been archival tested). In terms of media, each media type must come from a credible and recognized brand name with an established history of reputable performance and cannot be a cheap import.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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